Pay your rates.
Quarterly or annual instalments. Direct debit, credit card, or BPAY. Hardship support available — call us if you need to talk through options.
Available 24/7
Pay now →
All council services
Find a service.
Everything Metro Council does for residents and businesses, organised by what you might need.
Quick actions
Common transactions, in plain English.
Most things you need to do with council can be done online, without phoning or visiting. Here are the most-used services this month.
Report a problem.
Pothole, graffiti, fallen tree, broken streetlight, missed bin collection, illegal dumping. Photos and location help us respond faster.
Average response: 2 days
Report now →
Find your bin day.
Type your address and we'll show your weekly collection days for general waste, recycling, and (where available) food waste. Add to your phone calendar.
Updated monthly
Check now →
Plan a build or renovation.
Most home renovations need a building permit. Some need planning approval as well. Check the residential design code or talk to our planners before you start.
By appointment
Start here →
Book a park or hall.
Birthday parties, sports, weddings, community meetings. 18 parks and reserves, 3 community halls, 1 aquatic centre with function rooms.
Up to 12 months ahead
Browse venues →
Library membership.
Free for residents. Books, e-books, audiobooks, kids programs, and free wifi at both branches. Sign up at either library with proof of address.
2 branches
Library hours →
Can't find what you need?
Call our customer service team on (08) 9000 0000, Monday to Friday 8:30am to 5pm. After-hours emergencies — fallen trees, water leaks, road hazards — call 1800 000 000 anytime.